– Testimonials –
We found the room was good value for money and the reception staff were very friendly and helpful Lewis Wright Chester
Excellent breakfast, friendly staff.
Location is perfect for some of the major museums and (in my case) visiting a student at University. Breakfast was more than adequate and enjoyed.
…Interior decoration, cleanliness and the kindness/generosity of staff made me feel at ease and welcomed…
Great assistance from the receptionist!
Excellent staff + accommodation. Breakfast was amazing+ staff very attentive. Problems with bathroom, sorted asap. Thank you to all the lovely staff for the chocolates!
Would just like to say a big thank you for your kindness – all the staff has been excellent.
To all staff on reception. I’d just like to thank you all for all the help you’ve given me! Whilst my dad has been at the western hospital. ?Nothing has been to much bother for you and I have appreciated you? facilitating all the phone calls, faxes, internet requests.? Please enjoy these biscuits as a token of my gratitude.
“The staff are great – warm, friendly & helpful and the room and facilities were very good.”Reviewed 9 February 2013
I checked into this hotel at very short notice for two nights (6th & 7th February), due to a bad experience and unanticipated check out at another hotel on the same street (no heating or hot showers). The lady on the front desk was great – professional, helpful, warm and friendly, offering me a lovely room, despite lack of notice. The room was lovely – warm, clean, large, with a four poster bed. The bathroom was also large, moder, very clean with a good hot shower and plenty of decent towels. The breakfast was very good. The lady managing the breakfast area was very professional and was very helpful, warm and thoughtful – a real credit to the team! I had a great stay and would recommend this hotel to friends and colleagues.
- Stayed February 2013
Great stay, very friendly and helpful staff. Breakfast excellent superb bacon and lovely coffee served by very friendly team of waiters. Short visit for us but will be back.